Frequently Asked Questions

  • To get confirmed the booking, you need to send us 5 - 10% deposit to hold your trip. (Last minute booking are an optional)

  • Yes, and the currency rate is based on the exchange rate at the same day when you complete the payment.

  • Yes, you can do that with the 4 Days 3 Nights trip. that program was designed for traveler or nature lover (who are not good level of fitness)

  • Jump over here to check the list of things that you need to bring.

  • No, you don’t have to bring your own water. We will have 3 liters of water per day per person available. Your guide will distribute the waters at the start of the trek and then upon request. You will carry one bottle of your own water at a time, so that you always have water on your person during the hike.

  • You can arrive minimum at latest 1h before sunset (for the first waterfall only) / you can arrive early, so you'll have a chance to visit to the first and second waterfalls (Sindang Gile and Tiu Kelep Waterfalls)

  • Yes, that trip is included (only for the deluxe trek package)

    Note: The tips for the guide is not include.

  • As early as possible, our standard start is at 8.00am (GMT +08:00 Central Indonesia Time).

  • No worries, we have a storage room to store your other luggage.

  • No worries, the accommodation is included in all our trek packages as well as the transport (pick up and drop off to your next destination after the hike).

  • No, the accommodation was included in all our packages price.

  • Yes, we can pick you up there at 5.00am (in Senggigi, Mataram area, Bangsal or near the place) and start the hike at the same day.

  • We providing 1 trekking guide for maximum for 5 trekkers and 1 trekking porter for each trekker. The porter only carry the trekking equipments, food, water etc. and they don’t carry your personal stuff. If you need an extra porter to carry your stuff, you have to pay the additional charge (IDR 250.000) per/day.

    Please check the list of things that you should bring during the hike here: Personal Daypack

  • Yes they do.

  • Upon request, you can have your own individual trek for minimum 2 participant or join in the our sharing group for cheaper cost.

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